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Case Study Cardiff and Vale UHB

Tendable became the platform UHB's IP&C team exclusively relied on and enabled real time feedback to clinical teams and escalation of risk to senior teams.

Case Study
@CAVDigitalNurse

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CAV UHB paper process was replaced with Tendable to enable real-time feedback to clinical teams and escalation of risk to senior teams.

Introduction

Before introducing Tendable, the UHB had no overarching audit programme and no formal processes to report team activity at Board level. Directorates and individual teams audited using excel, paper or locally developed solutions. There was no mechanism to extract data, track improvement or identity improvement opportunities across multiple services. Likewise, the UHB had limited assurance that audits were evidence based and reflective of policy/best practice.

Client

Cardiff and Vale University Health Board's 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and the Cardiff and Vale UHB workforce to make our health board more sustainable for the future. Together, we can improve equity for all of our patients - both today and tomorrow.

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Our customers are not just app users. They are part of the Tendable community: a group of passionate people working behind the scenes and on the front lines to improve quality of care. As a community. For our communities.

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